Clover ERAWhat's your Silent Degradation cost?
The Manager Gap Index measures the gap between what your managers think is happening and what your teams report anonymously. You get a score from 0 to 100 and a dollar figure across six cost layers. Average first-time score: 28.
10 minutes.·No signup required to start.·Anonymous if you want.
Six measurable signals. Each scored out of 20.
Most assessments give you one number that tells you nothing. The MGI gives you six. Each dimension surfaces a specific kind of blindness or capability. You see exactly where the gap is, not just that it exists.
- Communication Are managers checking in regularly, or only reacting when problems surface?
- Learning Are real growth conversations happening, or is training being signed off and called development?
- Opportunity Do your people see a future here, or are they running their job search in private?
- Vulnerability Can your people tell you what's actually wrong, or do they edit what you hear?
- Enablement Do managers have the tools, time, and authority to act, or are they being held to a standard they can't meet?
- Reflection Is the team learning from patterns, or repeating them?
The assessment scores each dimension out of 20. Average first-time totals across the cohort: 28 out of 100.
A score, a number, and a comparison.
- Your MGI score from 0 to 100, with the six dimension breakdowns.
- Your annual Silent Degradation cost calculated across six layers: Regrettable Attrition, Disengagement Tax, Manager Drag, Promotion Risk, Innovation Suppression, and Customer Impact.
- Your position against the 11-company cohort. Where you sit. What companies in your range typically face. What action would close the gap.
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How long does it take?
10 minutes if you focus. The questions are calibrated to surface real signals, not to test you. There's no right answer, and you can't game it without knowing what we're measuring.
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Who sees the data?
You. The assessment is designed for the manager taking it. If you're commissioning the assessment for a team or organisation, the team-level data is anonymous and aggregated; individuals are never identified. The full data policy is at cloverera.com/privacy.
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What does it cost?
The assessment is free. Pricing for the platform that runs continuously after the assessment starts at $246 per month for a Single Team, with per-team cost dropping as you add teams. The full pricing structure is at cloverera.com/pricing. Most companies who complete the assessment book a 15-minute Cohort Conversation to discuss what their score means in context.
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What happens after?
You get your score and report immediately. You can stop there if you want, or talk to us about what the platform does next. We don't follow up aggressively; the report does most of the persuading on its own.
Ready? Take the Manager Gap Index.
Take the Manager Gap Index10 minutes.·No signup required to start.·Anonymous if you want.
Co-founders Clive and Neil Hays. Authors of The Trillion Dollar Problem (2024) and Already Gone (2026). The Silent Degradation Index publishes Q2 2026 at silentdegradation.com.